Hyatt Ziva Cancun All-Inclusive

The property itself is gorgeous and well-maintained! Water views from nearly every angle, room decor is updated/modern, and the restaurants are all well-decorated. Aesthetically, really well done! Service was great! Room service was quick and hot, turn down service would check in daily for towels etc and Butler service a nice bonus (though fairly unnecessary)

The restaurants are ALL amazing, no complaints about any food and there are options for everything, everywhere. Clean towels are available in multiple places around the hotel. The cleaness is unbeatable, All staff is lovely - no exceptions here. Activities and shows every single day. Beach is incredible, the water of the pools are crystal clear. Dolphins are soooo cuuuute, it's a life-time experience. the staff are really stick to their schedule with the activities, always cheering you up and the best to me: no loud parties late in the night after 1 am (perhaps even after 12 am), which means calm and relaxing nights to you so you wake up renewed for another day in paradise. Stayed for 4 nights at the pyramid tower with ocean view with my wife, and i wish i could have stayed for 7. Comfy beds, pillows, temperature and air conditioning and room service was flawless. definitely worth it staying at the Hyatt Ziva in Cancun.

The hotel itself is amazing. The staff are friendly, they have an all you can eat candy shop for kids, the food was fabulous. They have an amazing entertainment team. The pool was warm, i think it was heated the kids loved it !

We really liked the location. Close to Cancun's most renowned clubs, Hyatt Ziva is the place to go if you are looking for an hotel within a reasonable distance from parties and yet offering beautiful beaches, which are actually hard to find in this part of the riviera maya. No complaints about the staff, always very friendly and never pushy. Restaurants were all good. Good to know: this is a very family oriented Hotel. Lots of kids, no parties.