Hyatt Ziva Cancun
Отзывы гостей
The property itself is gorgeous and well-maintained! Water views from nearly every angle, room decor is updated/modern, and the restaurants are all well-decorated. Aesthetically, really well done! Service was great! Room service was quick and hot, turn down service would check in daily for towels etc and Butler service a nice bonus (though fairly unnecessary)
Meredith
январь 2024 г.
The hotel itself is amazing. The staff are friendly, they have an all you can eat candy shop for kids, the food was fabulous. They have an amazing entertainment team. The pool was warm, i think it was heated the kids loved it !
Zaid
январь 2025 г.
The experience was amazing. The resort is very big, with a lot of different kinds of ambiences, huge pools, 2 beaches (one on each side of the resort) all kinds of restaurants (mexican, french, italian, north-american, asian, sports bar, caffee shop, patisserie store, international buffet, night club, night shows, amazing breakfast) and beverages (alcoholic and non-alcoholic), amazing staff and the adults-only expecience is even better, with a perfect concierge. For beer lovers, they have a Sports Bar inside the resort, were they craft their own beers of different styles. But they also have many others famous local and international beers. Also loved the resort location, very close to Coco Bongo and all those famous restaurants/night clubs (like 10 minutes walking), Chedraui Supermarket. Also close to Xcaret Hub and Ferry. We would absolutely return to Hyatt Ziva as soon as possible.
Philipe
октябрь 2024 г.
We really liked the location. Close to Cancun's most renowned clubs, Hyatt Ziva is the place to go if you are looking for an hotel within a reasonable distance from parties and yet offering beautiful beaches, which are actually hard to find in this part of the riviera maya. No complaints about the staff, always very friendly and never pushy. Restaurants were all good. Good to know: this is a very family oriented Hotel. Lots of kids, no parties.
Luca
март 2024 г.
Terry
ноябрь 2023 г.
Exceptional customer service from all of the staff. Two butlers assigned to assist us throughout our stay. Both were excellent, specially Diego who went above and beyond. Lorenzo’s Restaurant staff were also great! Jonathan, Efrain and Gabriel dedication and attentiveness were outstanding..Also shout out to Luis, Vicente and Evelio. Facilities are very clean and comfortable.
Carlos
август 2024 г.
Most of the foods in thr restaurants and outside street grill foods were more than expected, we loved it.Staffs are kind and willing to help. Pools were clean and adequate for my boys. Most of all, the beach is awesome! Beautiful and many fish are swarming and sands are soft.. perfect beach!
Allen
ноябрь 2023 г.
The location was amazing. Property was clean. The staff for the most part were friendly and helpful
Lori
август 2024 г.
All the staff are very nice, always with a smily face. There're quite a number of swimming pools, so it was not crowded. Drinks and cocktails are available everywhere. Staying in the club room, with cocktail available til 23:00, and drinks you can take in the refrigerator.
Yan
сентябрь 2024 г.
Everything. Fantastic value for money for sure. Loved the pool and the beach area v well maintained. Would return for sure.
Vijeta
февраль 2023 г.
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